Satisfaction Policy

Whatever your reasons, on tictactime.co.uk you have 30 days to change your mind. We will refund the full price of returned items (see: Terms and Conditions ARTICLE 8)

The product must be returned in its original packaging, complete (accessories, instruction of use ...), with its warranty card within 30 days from receipt of your package.

If we made a mistake sending you the wrong product, you will be fully reimbursed. We promise to refund you or exchange any faulty products. Request must be made within 15 days after delivery.

If you are not satisfied with your product, please follow the return process (Click here) to get a return number. Once you receive your number by e-mail, you can send back your product with any carrier which provides us with tracking number for your parcel. This procedure is mandatory for an exchange or a quick refund.